Store Manager

Store Manager

Requirements

• High School Graduate or equivalent
• Minimum 3 years of management experience preferred
• Excellent verbal and written communication skills
• Ability to multi-task
• Creative thinking
• Ability to maintain composure under pressure

Responsibilities

• Lead a growth-oriented sales culture to achieve store business performance results.
• Ensure exceptional customer experiences through the application of the Five Below service model that empowers your crew to say yes to customers.
• Anticipate the needs of the customer and create an amazing store environment.
• Lead execution and maintenance of all company merchandising and operational standards ensuring consistency with Brand Standards.
• Hire and engage talented employees, with the necessary skills, to be at the right place (i.e., store role) at the right time.
• Ensure people feel cared for and connected to each other and foster a culture that values and appreciates inclusion and diversity.
• Inspire accountability by providing training, coaching, and consistent feedback to your team.
• Present facts clearly, coach effectively, and actively listen to inspire trust and respect of direct reports.
• Partner with District Manager and Human Resources for employee coaching / counseling, performance documentation and employee relations matters.
• Maintain an environment that is safe for your customers and crew.
• Execute a talent plan that makes Five Below an employer of choice, attracts quality candidates, and retains the best talent.
• Foster career growth through individual development planning and performance coaching.
• Develop a peer network internally and externally to build strong recruitment and succession planning for your store.
• Analyze daily, weekly, monthly business results and pursue ways to drive greater performance level of direct reports.
• Leverage reports and metrics to make decisions including sales, customer experience, profitability, shrink, payroll, and staffing.
• Balance competing priorities with a recognition of what is critical.
• Develop and manage payroll budgets and crew schedules that balance financial responsibility with customer expectations and crew availability.
• Ensure the proper execution of all financial management controls, critical controls, and adherence to company policies.
• Oversee successful receiving and ensure stocking procedures are properly followed and maintained.
• Ensure the execution of physical inventory and compliance with company data integrity processes.
• Assure that merchandise flow meets company set standards and closely monitor sell through.
• Perform store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room.
• Ensure compliance with all the Five Below Standard Operating Procedures (SOP).
• Review all corporate communications and prioritizes/plans accordingly.
• Achieve results without compromising quality or integrity of work and adhere to company handbook and policies as well as local, state, and federal laws.
• Perform other duties as assigned, including services.

Preferred Qualifications

• Minimum 3 years of management experience preferred

Benefits

No information provided on Benefits.