Store Manager – Golf Galaxy
| Company | Dick’s Sporting Goods |
|---|---|
| Location | Morrisville, NC, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior |
Requirements
- 5+ years retail management experience required; golf sales/service preferred
- Technical skills in club repair & fitting preferred
- World-class customer service skill and interpersonal/communication skills
- Strong problem-solving ability and analytical skills
- Proficiency in MS Office
- Flexible availability – including nights, weekend, and holidays
Responsibilities
- Drive sales and profitability through customer satisfaction and report analysis.
- Establish and maintain effective relationships with customers by ensuring high associate engagement and service levels.
- Drive and sustain sales intensity, operations integrity and profitability within store by setting high expectations, holding staff accountable, and monitoring and measuring progress to achieve positive results.
- Effectively schedule for the store, develop payroll plans, and monitor payroll daily to ensure the plan is met.
- Uphold Golf Galaxy standards for merchandise presentation.
- Responsible for recruitment, interviewing, and hiring across the store.
- Select, on-board, empower, and develop a highly effective team of individuals.
- Lead consistent evaluation and development of in-store talent.
- Define a clear vision and strategy in order to communicate expectations.
- Demonstrate a flexible leadership style to foster team member engagement including recognition.
- Create a climate within the store in which staff are motivated to do their best, strong morale and spiriting in his/her team; shares wins and successes; fosters open dialogue; and creates a feeling of belonging within the team.
- Hold all team members accountable to drive results by being available, removing barriers and obstacles, facilitating change, and providing coaching/feedback related to performance.
- Issue appropriate counseling and disciplinary action to associates who fail to meet our performance standards.
- Drive shrink results through compliance to all guidelines involved with safety, loss prevention, and cash-handling procedures.
- Ensure completion of training requirements are met across the store.
- Incorporate your customer’s perspective when defining success.
Preferred Qualifications
- Technical skills in club repair & fitting preferred
- Golf sales/service experience preferred