Strategic Account Executive

Strategic Account Executive

Requirements

• 15+ years professional Sales/Account Management experience or 15+ years in either Benefits or Leaves experience.
• Excels in the areas of strategic sales methodology, forecasting accuracy, process and client management leadership
• Exceptional presentation skills at the C-Suite level
• Proven Strategic Thought Leader
• Consultative strategic seller that can demonstrate value
• Highly analytical approach to defining client outcomes and articulating value
• Ability to use facts and data to tell a story that leads to revenue growth and retention
• Ability to inspire the team and excite the organization to rally behind the strategy
• Maintains strong content knowledge across entire Alight portfolio
• Proven ability of working under pressure with resilience and tenacity
• Proven ability to be a proactive leader
• Proven ability to create energy and focus in highly matrixed team
• Travel Expectation 25-50% (sometimes on short notice) to support meetings with clients

Responsibilities

• Retains clients, maintains sustainable relationships, and understands all of our competitors
• Ability to generate client demand for Alight product solutions and expansion of Alight services by demonstrating thorough understanding of client needs
• Builds the overall commercial strategy and develops overall Alight narrative to communicate and educate clients about Alight’s offerings and advantages over competitors
• Drives renewals and executes end to end expansion within customer base
• Pursues and develops new opportunities, and expansion opportunities at named accounts
• Creates overall client plan that includes account mapping and renewals, retention, and overall strategic plan
• Leverages strategic customer relationships to deliver growth across multiple relationships (e.g. HR, IT, Finance, Procurement etc.)
• Proactively communicates successes, opportunities, and account direction to internal leadership
• Lead high-level discussions at the corporate level of their Accounts
• Develops expansion scope of solution set and brings in other resources such as Solutions Architects to help expand client understanding, conduct demos, and assist with scope management
• Collaborates with internal resources (Finance, etc.) to plan at account level pricing strategy, analytics, business review prep & presentation
• Demonstrates strong upselling aptitude to secure product adoption, renegotiate Key Performance Indicators, and secure incremental budgets that align with client objectives and drive client growth
• Ensures client satisfaction and continuously monitors ongoing client satisfaction
• Provide timely and accurate revenue forecasts and reports to inform management’s strategic decision-making

Preferred Qualifications

No preferred qualifications provided.