Strategic Accounts Manager - Client Services

Strategic Accounts Manager – Client Services

5+ years of client management and media (or influencer) experience within agencies
Driven by delighting customers, customer satisfaction drives your work
Passion for the social media space. Enjoy learning new social media platforms or understanding how people use these platforms to communicate as well as how advertising and influencers use social media platforms
Entrepreneurial, self-motivator who isn’t afraid to roll up your sleeves and solve problems, as well as determining your own deadlines, benchmarks, and goals
Proven track record of client and team success
Experience and comfort with high-level client communications
Bachelor’s degree, MBA is preferred
Must be within commuting distance of Linqia’s SF office (employees are required to come into the office twice a week)

Manage the oversight of a client’s campaign with superior customer service while maximizing business opportunities, growth, and efficiency
Responsible for meeting business KPI’s and development within signed IO’s
Owner of the Client Experience and responsible for exceeding client expectations and creating long term partnerships
Lead strategic channel planning activities associated with assigned campaigns in partnership with creative, brand success, sales, and media investment
Establish and grow a strong relationship with multiple senior client stakeholders through a demonstration of client industry and influencer knowledge
Work with internal partners to gauge campaign performance and KPI’s to determine the extent to which the original objectives and strategies were met
Proactively keep abreast of industry trends and share knowledge with the team
Work closely with internal partners to optimize any revenue opportunities with particular clients