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Strategic Operations Manager

Strategic Operations Manager

CompanyEliseAI
LocationNew York, NY, USA
Salary$150000 – $250000
TypeFull-Time
Degrees
Experience LevelSenior

Requirements

  • Experience as a founder or at an early stage startup
  • 5+ years of experience leading client projects
  • Demonstrable ability to take ownership and accountability
  • Must thrive in working in a fast-paced environment
  • Ability to prioritize effectively and get things done in an unstructured environment
  • Willing to work in person at NYC headquarters 4-5 days a week

Responsibilities

  • Analyze client workflows and goals to surface opportunities for deeper adoption, automation, and operational scale
  • Build and refine internal processes to help the company scale more efficiently as we grow
  • Work cross functionally with Solution Engineers, Customer Success, Engineering, and Product teams to lead the execution of strategic projects from start to finish
  • Keep project schedules on track, establishing and managing expectations while identifying potential timeline risks and addressing them proactively with clients or internal teams as needed
  • Monitor project advancement and incorporate client feedback to facilitate ongoing enhancements

Preferred Qualifications

    No preferred qualifications provided.