Strategic Operations Manager – Merchant Success
| Company | Uber |
|---|---|
| Location | San Francisco, CA, USA, New York, NY, USA |
| Salary | $106000 – $118000 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level |
Requirements
- 2+ years of professional experience in a related field (analytics, tech, operations)
- Bachelors Degree
Responsibilities
- Build business plans to operate optimally to make our business efficient and the experience better for end users, being hyper-focused on the success of some of our most strategic US & Canada Enterprise brands.
- Design, execute, and automate processes to run and optimize the business performance and reliability.
- Analyze and experiment to find growth opportunities for the GR business.
- Orchestrate and bring together the work of a wide range of cross-functional stakeholders including Product, Finance, Partner Management, Support, Policy, Communications, and Legal while driving accountability to ensure deadlines are met.
- Stay organized and on top of deadlines to provide best-in-class service to our largest partners while keeping an eye on the big picture and finding new ways to add to existing partnerships.
- Drive and support key initiatives across our business teams to grow strategic and long-term opportunities with our various partners.
Preferred Qualifications
- Grocery/CPG partnerships experience
- Previous client-facing experience
- Product experience
- Strong collaboration and stakeholder management skills
- Excel/Google Sheets, SQL
- Previous experience with managing complex data sets and tracking/hitting multiple OKRs
- Ability to thrive in a fast-paced and ambiguous environment
- Experience problem-solving and proposing unique solutions to complex issues
- Proven ability to balance multiple critical tasks and consistently deliver against hard deadlines