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Strategic Partner Manager
Company | DoorDash |
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Location | Vancouver, BC, Canada |
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Salary | $72800 – $104000 |
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Type | Full-Time |
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Degrees | |
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Experience Level | Mid Level, Senior |
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Requirements
- 4+ years of experience in a client-facing sales/account management role or related experience
- Ability to empathize with customer needs and adapt to meet their unique goals
- Ability to create data-driven recommendations using Excel (can maintain complex spreadsheets) and Google Sheets
- Proficiency in navigating sales tools (Salesforce, Sales Navigator)
Responsibilities
- Manage merchant relationships across your book of business while building toward the team’s goals
- Present quarterly business reviews that highlight wins and opportunity areas for your merchant accounts
- Minimize churn and redirect our partners to opportunities of expansion using DoorDash products
- Use data to test daily operational processes to keep our merchants efficient
- Work with our Product, Operations, and Sales teams to ensure merchants have the best possible experience when using our platform
Preferred Qualifications
- Fluency in Mandarin (not required)