Strategic Program Manager – Enterprise
| Company | Stripe |
|---|---|
| Location | San Francisco, CA, USA, New York, NY, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior |
Requirements
- 6+ years of experience in operations program management, product operations, and/or product management
- Experience working in highly cross-functionally settings
- Excellent program management skills with experience managing end-to-end execution of projects/programs that have transformed a company’s operations and delivered quantifiable business impact
- Ability to run programs with multiple workstreams, quickly gathering enough context on each to drive the right outcomes and decisions
- Excellent written and verbal communication with the ability to speak to leaders across different teams, such as partnerships, product, engineering, and sales
- Demonstrated ability to thrive in ‘influence without authority’ environments
- Ability to execute with minimal guidance, and on projects with a high degree of ambiguity
- Experience working with Enterprise customers and/or leading highly visible projects with senior Enterprise-level stakeholders
- Experience facilitating large meetings with a strong focus on driving goals and outcomes
- Critical thinking and first-principles thinking (e.g., ability to question how we are working rather than simply executing), and the ability to zoom out to the most important questions
- Demonstrated ability to analyze data, identify trends, and make data-driven decisions
Responsibilities
- Partner with multiple stakeholders across Enterprise and other Stripe teams (e.g., product teams, marketing, sales, support) to achieve the goals of the Enterprise Engine Catalyst; you will need to objectively evaluate teams’ competing priorities and align stakeholders on the optimal solution for Stripe and our users
- Drive user–facing interactions like kickoff calls and program updates, when appropriate
- Critically evaluate upcoming launches and deliverables, determine the actions required to maximize the impact of these ships, and tactically coordinate those actions
- Lead from the front in cross-functional communications and forums, with frequent and proactive communications that bring every team along; run meetings excellently
- Measure and share the impact of the team’s work
- Take on special projects that could involve revamping / evolving processes
- Be willing to roll up your sleeves and fill gaps on the team to ensure our programs run smoothly and deliver results for users
Preferred Qualifications
- Experience driving creative solutions with and effectively influencing the roadmaps of cross-functional teams
- Ability to extract the key themes and learnings from a program and build business / investment cases based on these insights
- Payments ecosystem or Enterprise software experience is a plus
- Comfort with SQL or constructing dashboards and structuring advanced data analysis to measure program success