Strategic Sales Operations Co-op
Company | SharkNinja |
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Location | Needham, MA, USA |
Salary | $Not Provided – $Not Provided |
Type | Internship |
Degrees | Bachelor’s, Master’s |
Experience Level | Internship |
Requirements
- Must possess Excellent communication skills in English + Spanish and/or Portuguese, both written and verbal.
- Current enrollment in a relevant Bachelor’s or Master’s program with a focus on Business, Sales, Supply Chain Management, Operations, or a related field.
- Strong analytical and problem-solving skills with the ability to think critically and make informed decisions.
- Detail-oriented with a high level of accuracy in data entry and analysis.
- Proactive and self-motivated, with the ability to work independently and as part of a team.
- Proficient in Microsoft Office Suite, especially Excel and PowerPoint.
Responsibilities
- Forecast Analysis and Adjustment: Analyze and recommend forecasts adjustments based on market trends, inventory levels, and promotional activities + track forecast accuracy.
- Purchase Order Management: Initiate and manage the Purchase Order (PO) process, ensuring accuracy and timely communication with distributors/customers and internal stakeholders.
- Order Processing: Handle the end-to-end order processing cycle, from order receipt to shipment, ensuring smooth and efficient operations.
- Parts and accessories: manage parts and accessories order program for LATAM region.
- Customer Communication: Keep customers informed about order processing timelines, delays, and any other relevant information. Provide excellent customer service to address queries and concerns.
- Issue Resolution: Proactively identify and troubleshoot day-to-day operational issues, collaborating with cross-functional teams to find effective solutions.
- Special Projects: Assist the Latin America Team in various special projects, contributing to the development and implementation of strategic initiatives. These will include: market research, competitor research, market trends research.
Preferred Qualifications
- Previous experience or coursework in sales, supply chain, operations, or a related field is a plus.