Studio City – General Manager

Studio City – General Manager

Requirements

• 3+ years experience managing a fast paced, high volume, customer service-oriented business preferably in a food service or retail setting.
• Proven experience in managing the financial health of a retail operations including but not limited to P&L oversight, driving revenue and managing costs.
• Proven ability to create an inclusive and dynamic team and work environment.
• Proactive, self-starter who can work well both independently and as part of a team.
• Solid business acumen
• Proven ability to recruit, motivate, train and retain a team
• Excellent verbal and written communication skills
• Strong organizational and time management skills
• To ensure the well-being of our team members and community, you will need to either have secured a Food Manager certification from prior work experience OR successfully complete the Philz Coffee Food Manager certification within the first 30 days of employment.

Responsibilities

• Provide frontline leadership to all Team Members and are responsible for the financial health of the store.
• Establish and cultivate a culture in their store that is aligned with our core values and our mission of Bettering People’s Day.
• Provide leadership to Team Members by demonstrating a strong work ethic, a passion for delivering quality results and by recognizing and developing future Philz leaders.
• Support our strategic initiatives by focusing on culture, community, and operations at their location.
• Roll up your sleeves and interact daily with customers and employees alike to inspire and be a part of the experience.
• Create an employment experience that is in line with Philz and our Core Values by training and developing a top group of team members and providing an opportunity for professional development.
• Maximize the financial performance of the store by creating a great work environment that allows your team to deliver exceptional customer service and authentic interactions.
• Set goals and expectations for team members, aligning performance and incentives, managing performance issues and holding team accountable for results.
• Partner with your district recruiter to attract, develop and retain diverse, high-performing talent that can lead your store today and strengthen the bench for the future growth of Philz.

Preferred Qualifications

No preferred qualifications provided.