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Study Participant Representative – Call Center Bilingual

Study Participant Representative – Call Center Bilingual

CompanyCelerion
LocationTempe, AZ, USA
Salary$17.5 – $17.5
TypeFull-Time
Degrees
Experience LevelJunior

Requirements

  • High school diploma or GED
  • Minimum 1 year of prior call center experience is required
  • Bilingual Spanish-English fluency is required
  • Prior data entry experience is required
  • Must be 18 years of age
  • Must demonstrate excellent communication and customer service skills

Responsibilities

  • Answer inbound calls from members of the public interested in participating in Phase 1 clinical drug trials
  • Screen callers for study eligibility
  • Collect and enter personal data for those eligible to participate
  • Make outbound calls to schedule appointments, as needed

Preferred Qualifications

    No preferred qualifications provided.