Subject Matter Expert – Automation & Tool Engineering – SOC – Noc – IT Ops
| Company | Guidehouse |
|---|---|
| Location | Salt Lake City, UT, USA, Las Vegas, NV, USA, Washington, DC, USA, Livermore, CA, USA, Albuquerque, NM, USA, Idaho Falls, ID, USA, North Augusta, SC, USA, McLean, VA, USA, Kansas City, MO, USA, Amarillo, TX, USA, Oak Ridge, TN, USA |
| Salary | $130000 – $216000 |
| Type | Full-Time |
| Degrees | Bachelor’s, Master’s |
| Experience Level | Senior, Expert or higher |
Requirements
- An ACTIVE and MAINTAINED Department of Energy (DOE) Top Secret security clearance
- Bachelor’s degree in Computer Science, Information Technology, or a related field from an accredited university or college AND FIVE (5+) plus years of experience in IT operations, NOC, or SOC roles; Or Master’s degree in Computer Science, Information Technology, or a related field from an accredited university or college AND THREE (3+) plus years of experience in IT operations, NOC, or SOC roles.
- Relevant certifications such as GIAC Information Security Professional (GISP), CCNA, CCNP, CISSP, or similar.
- Strong knowledge of IT infrastructure, networking, and telecommunications.
- Proficiency with automation tools and scripting languages (e.g., Python, PowerShell).
- Experience with network monitoring and security tools (e.g., SolarWinds, Splunk, SIEM).
- Excellent problem-solving skills and the ability to work under pressure.
- Strong communication and collaboration skills, with the ability to work effectively in a team environment.
- Ability to travel as required.
- Currently reside in the contiguous United States.
- This is a Hybrid role that requires the ability to work onsite in a core Guidehouse Office or Client Office location.
Responsibilities
- Oversee and manage IT infrastructure, ensuring high availability and performance.
- Implement and maintain automation solutions to streamline IT operations and reduce manual tasks.
- Monitor system performance and troubleshoot issues to ensure optimal operation.
- Monitor network performance and ensure the reliability and security of network infrastructure.
- Respond to network incidents and outages, providing timely resolution and root cause analysis.
- Collaborate with network engineers to optimize network performance and implement improvements.
- Monitor security alerts and events to identify potential security incidents.
- Implement and manage security tools and technologies to enhance threat detection and response capabilities.
- Collaborate with the cybersecurity team to develop and maintain incident response plans and procedures.
- Develop and implement automation scripts and tools to improve operational efficiency.
- Evaluate and integrate new tools and technologies to enhance IT, NOC, and SOC operations.
- Maintain and update existing tools, ensuring they meet current operational requirements.
- Provide expertise in networking and telecommunications, supporting the design and implementation of network solutions.
- Troubleshoot and resolve network and telecom issues, ensuring minimal disruption to operations.
- Stay up-to-date with the latest networking and telecom technologies and trends.
Preferred Qualifications
- An ACTIVE and MAINTAINED Department of Energy (DOE) Q-Sensitive security clearance.
- Preference will be given to candidates within 60 miles of a core Guidehouse office or Client Office location.
- Experience with cloud infrastructure (e.g., AWS, Azure) and containerization (e.g., Docker, Kubernetes).
- TWO (2) years supervising experience in a cyber/IT security role Knowledge of DevOps practices and tools (e.g., Jenkins, Ansible).
- Familiarity with ITIL processes and best practices.