Subject Matter Expert – Case Locate & Interstate – Child Support
| Company | ICF |
|---|---|
| Location | Washington, DC, USA, North Bethesda, MD, USA, Reston, VA, USA |
| Salary | $97699 – $166088 |
| Type | Full-Time |
| Degrees | Bachelor’s, Master’s |
| Experience Level | Expert or higher |
Requirements
- MS or BS Required
- Minimum of 10 years’ relevant child support services and enforcement experience or an equivalent of education and training.
- 3 to 5 years working within child support enforcement programs, particularly in interstate case processing and reconciliation.
- Minimum of 1 year of experience with case location techniques, data analysis, and compliance with federal and state regulations.
- Minimum of 3 years’ experience working in a multiple contractor environment
- Ability to travel up to 10%
- Ability to obtain and maintain a government security clearance.
Responsibilities
- Facilitate effective communication and coordination across national child support programs and assist states with their Case Management by:
- Providing information/data from federal systems and sources,
- Adding new data sources to the FPLS/Portal to improve decision-making
- Eliminating data redundancies for child support agencies through streamlining.
- Coordinating communication and outreach among all child support partners, standardizing tools and technology, conducting feasibility studies of data, providing technical assistance to states, and preparing user guides for stakeholders.
- Conducting training for child support agencies to increase usage of OCSE systems.
Preferred Qualifications
- Master’s in social services related field.
- Experience working with state and federal agencies, courts, and child support professionals.
- Ability to provide technical assistance and training to staff on CSE and ICR best practices.
- Experience with interstate case processing, including the Uniform Interstate Family Support Act (UIFSA).
- Familiarity with the Federal Case Registry (FCR), State Case Registries (SCRs), and the National Directory of New Hires (NDNH).
- Understanding of case location techniques (e.g., data matching, employer reporting, and federal/state databases).