Supervisor – Revenue Operations

Supervisor – Revenue Operations

Requirements

• Bachelor’s degree in a business-related discipline, or 3–5 years of relevant experience in Revenue Operations, Sales Operations, or a similar function required
• 3+ years of demonstrated experience in team leadership and people management
• Skilled in developing and implementing process improvements to enhance business performance
• Advanced knowledge of Google Suite products and/or MS Office Suite (Word, Excel, Powerpoint)
• Intermediate knowledge of Salesforce

Responsibilities

• Lead a team of Revenue Operations Specialists to ensure operational policy adherence and efficient execution of processes
• Oversee the team responsible for managing sales team requests, resolving commission disputes, evaluating rules of engagement, and aggregating decision-making data to present solutions
• Conduct sales audits to ensure rules of engagement were followed and automation worked correctly
• Maintain the Sales and Support attendance point system, complete shift bids, and assign teams
• Compile and produce reports that show employee performance on a monthly basis
• Mentor a large team, monitor their growth, and help them improve their skills
• Proactively streamline and optimize processes, including improving the efficiency of how individual tasks are completed and the framework in which tasks are delivered to employees
• Identify opportunities for trainings and assist with building and rollout of trainings
• Synthesize results of Sales audits into high-level recommendations for efficiency and revenue improvements

Preferred Qualifications

• 3+ year of Sales/Revenue Operations experience
• 5+ years experience supporting SMB revenue operations
• Experienced in Six Sigma or other process improvement techniques
• Familiarity with Jira or similar project management software