Supply Chain Quality Assurance Team Member

Supply Chain Quality Assurance Team Member

Requirements

• High School or GED
• 2 years’ experience in quality assurance and distribution center operations
• Basic math and reading comprehension skills
• Basic computer skills including a working knowledge of Microsoft Office
• Experience with software applications such as Excel, Access, and WMS
• Experience using troubleshooting processes to resolve problems

Responsibilities

• Ensures customer orders are fulfilled per quality guidelines performing inspections of products prior to delivery to customers and documenting results in accordance with established procedures
• Ensures products meet the highest standards of quality and customer expectations met, if not exceeded
• Researches and resolves inventory discrepancies
• Researches and resolves cancelled picks, picks on hold, and other applicable duties
• Researches and monitors Flatbed Fulfillment Center (FFC) shrink daily providing key information to FFC Operations Support Supervisor
• Communicates compliance issues to FFC Operations Support Supervisor
• Reports WMS issues impacting day-to-day operations and optimization troubleshooting and providing support to resolve issues in a timely manner
• Audits processes across the facility ensuring correct processes are utilized, recording inaccuracies, and providing information to the FFC Operations Support Supervisor
• Conducts audits on shipments and warehouse cycle schedules
• Works closely with supervisors and associates to correct errors
• Delivers coaching and feedback to team members related to quality performance and safe behaviors
• Identifies and resolves any safety issues on the floor and notifies the appropriate party for resolution if necessary
• Performs other quality assurance job duties as assigned

Preferred Qualifications

• Experience managing multiple projects/tasks simultaneously requiring a strong ability to prioritize and manage time