Surgery Scheduling Specialist – Pediatric Neurosurgery

Surgery Scheduling Specialist – Pediatric Neurosurgery

Requirements

• Intermediate ability to coordinate and schedule patient appointments, surgeries, and other office visits with various computer systems in the hospital or clinic.
• Intermediate ability to coordinate and schedule surgeries within various computer systems in the hospital.
• Intermediate ability to receive and record patient information.
• Intermediate ability to comprehend medical terminology and documentation in an office or surgical setting.

Responsibilities

• Coordinates surgery schedule with patient, physician, and operating room in support of surgery scheduling functions.
• Coordinates with other services to schedule multi-panel and multi-surgeon combination cases across all locations.
• May assist in scheduling all appointments related to surgery.
• Verifies patient eligibility and coverage for procedure and discusses potential financial obligations with patient.
• Identifies if a patient’s coverage is in-network or out-of-network and directs the patient to proper resources if needed with assistance from the Lead/Manager.
• Obtains precertification or proper insurance approval prior to surgical procedures.
• Notifies and forwards paperwork for insurance certification to billing office and obtains additional paperwork if needed, for compliance.
• Monitors surgery schedule and ensures optimization of resources and workflow.
• Maintains quality in operations impacting patients and staff.
• May assist in training new and current employees.

Preferred Qualifications

No preferred qualifications provided.