Sysadmin – Service Desk
| Company | FNZ |
|---|---|
| Location | Toronto, ON, Canada |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level, Senior |
Requirements
- Degree qualified and Industry Certified with 2-5 years of experience in a similar Support role.
- Experience of working with Service Request & Incident logging software.
- General infrastructure skills and knowledge of Microsoft Desktop and Server products.
- A sound understanding of VDI, Active Directory and the importance of access control.
- A solid understanding of IP network fundamentals.
- Good team player with the ability to work under direction or independently.
Responsibilities
- Investigating, responding to and helping to resolve all corporate IT and Platform related technical problems.
- Supporting Windows Desktops clients, mobile clients, laptops and ThinClients.
- VDI, remote connectivity, support and troubleshooting.
- Active Directory Users & Groups management, group policy, Exchange mailbox and distribution group management.
- Antivirus, encryption and multi-factor authentication systems.
- Responsible for new laptop and VDI image builds and deployments, automating build and configuration management with In Tune MDM.
- Support of all applications including Finance, HR systems and trading platform client application and services.
- All Corporate office systems including printers and faxes, Wifi and secure entry systems.
Preferred Qualifications
-
No preferred qualifications provided.