System Implementation Manager – Bi-Lingual – Korean and English
| Company | 2020 Companies |
|---|---|
| Location | Moonachie, NJ, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior |
Requirements
- Bilingual in English and Korean
- PMP
- Certified System Administrator (CSA)
- Certified Implementation Specialist – Risk and Compliance
- Outsystems certification (highly desirable)
Responsibilities
- Lead internal company process improvement projects and initiatives through evaluation and documentation of current work processes and identification of improvement strategies
- Facilitate business requirement gathering and manage comprehensive project documentation
- Evaluate business needs and initiate quantitative and/or qualitative analysis to support project proposal or evaluation results
- Develop processes to efficiently manage, monitor, and track project deliverables, budget, and expenses
- Work closely with project teams to monitor project scope and provide timely status/situation updates to all relevant stakeholders
- Manage relationships and expectations of both internal and external project stakeholders
- Lead project team meetings to communicate project status, budget, and expense status
- Simulate overall budget and financial impact with key expense drivers and factors
- Direct and perform ad-hoc projects and analysis as assigned by management, working independently or with cross-functional teams
- Assisting in preparing materials in MS Office applications such as Word, Excel, and PowerPoint to be presented within and outside of PI team
- Present analysis results to internal and external stakeholders
- Assisting manager with all project-related tasks
- No limitation to the scope and services PI provides to the company in its efforts to become Best in Class with premium systems and optimum processes to support its advancement
Preferred Qualifications
- 5+ years of experience in consulting, finance, or a related field
- Strong project and program management skills; proven ability to prioritize and deliver results in a fast-paced, multi-project environment
- Comfortable with ambiguity; exercises sound judgment and decision-making
- Quick learner of business processes with a passion for driving initiatives on behalf of stakeholders
- Strategic thinker with end-to-end problem-solving and planning abilities
- Works well independently and collaboratively, meeting deadlines and team goals
- Skilled in conducting research and interviews to grasp new topics, processes, and businesses
- Experience collaborating with stakeholders at all levels and leading cross-functional teams
- Strong interpersonal skills; builds relationships across departments and external partners
- Proven influence and change management capabilities
- Excellent verbal and written communication skills across business functions (sales, ops, logistics, systems, finance)
- Confident public speaker; able to present project goals and outcomes to varied audiences
- Leadership potential with experience mentoring and training junior staff
- Detail-oriented, highly organized, and ready to take on new challenges
- Experience with SaaS tools like ServiceNow, Salesforce, or SAP