Systems Administrator

Systems Administrator

Requirements

• Bachelor’s Degree and 10+ years of relevant experience or an equivalent combination of education and years of experience.
• Must have Security+ certification or DoD 8570 Level II equivalent within 90 days of hire
• TS/SCI Clearance required and eligibility to obtain CI Poly
• Experience with UNIX, Windows, and/or Storage
• Experience working with trouble reporting and tracking systems such as Service+
• Ability to respond to after hour calls ‘provide on-call support’
• Ability to travel 0-20% to local area sites as well as other locations with similar architecture/footprint.
• Ability to prioritize and execute tasks in a high-pressure environment.

Responsibilities

• Performs systems design, development, and integration in a Windows and Unix environment.
• Performs continual maintenance and provides highly complex solutions for security, backup and redundancy problems.
• Provide engineering support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client server and network devices.
• Provide engineering support for the systems administrator for systems issues that have been escalated and communicate status to agency management.
• Isolate, troubleshoot and resolve hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination therefore.
• Responsible for infrastructure including design, installing, configuring, testing and maintaining integrity of operating systems and configure network components along with implementing operating systems enhancements to improve reliability and performance.
• Integrate new technologies into new and existing systems including the transition and migration of corporate systems.
• Assist with achieving optimum performance and availability standards through implementing appropriate technical solutions.
• Attend meetings weekly and provide status reports.
• Resolve a wide range of system issues, troubleshooting software, hardware, diagnosis of network issues, and addressing escalated trouble tickets and service tasks.
• Attend Authorized Outage, Firewall Change Request, and Root Cause Analysis Boards as required.
• Create and follow procedures to maintain and manage multiple linked databases including security, data safety and integrity, disaster recovery, and bulk data import/exports.
• Conduct routine and emergency maintenance of assigned data center equipment.
• Communicate/coordinate scheduled preventive maintenance windows with potentially impacted customers.
• Collaborate and contribute to the development, engineering and testing of backup and recovery plans.
• Participate in technical research and development to enable continuing innovation.
• Ensure systems are secure to STIG guidelines by utilizing tools such as Retina and HBSS.
• Maintain operational, configuration, and other standard operating procedures (SOPs).
• Verify system availability with existing Enterprise tools.
• Create and modify scripts in multiple disciplines on Windows, Linux, and Solaris Systems.
• Liaise with vendors and other IT personnel for problem resolution.

Preferred Qualifications

• Experience in the imagery intelligence domain a plus
• Knowledge of the Customer’s processes and procedures and of the Customer’s production systems a plus
• Ability to prioritize and execute tasks in a high-pressure environment.
• Ability to function as a team member and independently
• Prefer skills in one or more of the following: Window Server, Red Hat, IRIX, Solaris, Sybase, Informix, SQL, and Imagery Production Chain