Systems Administrator

Systems Administrator

Requirements

• Bachelor’s Degree and 5+ years of relevant experience or an equivalent combination of education and years of experience.
• Must have Security+ certification or DoD 8570 Level II equivalent within 90 days of hire
• TS/SCI Clearance required and eligibility to obtain CI Poly
• UNIX, Windows, and/or Storage administration
• Experience working with trouble reporting and tracking systems such as Security+
• Ability to respond to after hour calls ‘provide on-call support’
• Ability to travel 25-50% to other locations. Travel can include OCONUS trips
• Ability to prioritize and execute tasks in a high-pressure environment.

Responsibilities

• Systems administration of desktop and server systems connected to local and wide area networks.
• Provide support for implementation, troubleshooting and maintenance of IT systems and management of system infrastructure and any processes related to these systems.
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provide Tier 2 and Tier 3 problem identification, diagnosis and resolution.
• Provide support for the escalation and communication of status to agency management and internal customers.
• Install/load operating system and application software.
• Isolate and resolve hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination thereof.
• Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance.
• Perform software installations and upgrades to Unix/Windows operating systems and layered software packages and maintains them in accordance with established policies, procedures and service level agreements; evaluation and installation of software/hardware patches and resolution of software related problems associated with COTS/GOTS products.
• Create and follow procedures to maintain and manage multiple linked databases including security, data safety and integrity, disaster recovery, and bulk data import/exports.
• Conduct routine and emergency maintenance of assigned data center equipment.
• Communicate/coordinate scheduled preventive maintenance windows with potentially impacted customers.
• Collaborate and contribute to the development, administration, and testing of backup and recovery plans.
• Ensure systems are secure to STIG guidelines by utilizing tools such as Retina and HBSS.
• Maintain operational, configuration, and other standard operating procedures (SOPs).
• Verify system availability with existing Enterprise tools.

Preferred Qualifications

• Experience in the imagery intelligence domain a plus
• Ability to create and modify scripts in multiple disciplines on Windows, Linux, and Solaris systems
• Knowledge of the Customer’s processes and procedures and of the Customer’s production systems a plus
• Ability to function as a team member and independently
• Prefer skills in one or more of the following: Window Server, Red Hat, IRIX, Solaris, Sybase, Informix, SQL, and Imagery Production Chain
• General knowledge of database administration, network administration and possess network configuration management skills.
• Must have a valid US passport