Systems Administrator III

Systems Administrator III

Requirements

• Bachelor’s Degree in a related field with at least 6 or more years of relevant experience
• 3-5 years’ experience implementing and supporting AWS or Azure Cloud Operations
• 3-5 years’ Experience implementing and supporting Hypervisor/Hyperconverged environments (VMware, Nutanix etc.)
• 3-5 years’ Experience with IT Operations Monitoring Tools (Azure Monitor, VROperations, Solarwinds)
• Ability to Trouble shoot Network connectivity between Server-to-Server infrastructure across environments
• Experience with networks (LAN, WAN, VLAN) and patch management of devices
• Familiarity with administration and troubleshooting various operating systems and platforms (Microsoft, Red Hat, Azure, AWS)
• Excellent communication skills

Responsibilities

• Oversee the maintenance of servers in all capacities that include, but not limited to: configuring, installing new hardware/software, performing upgrades to existing servers & software, coordinating the introduction of additional servers and storage to the network, following security policies and procedures, and performing other technical duties as needed
• Maintain servers and storage for business area business applications
• Provide platform infrastructure support
• Provide general business application support
• Maintain detailed inventory of Business Area assets
• Maintain documentation of server configurations, application licensing agreements, and other third party software installed
• Maintain server and related hardware
• Responsible for backup systems process and procedures
• Document repair/maintenance and change requests through ServiceNow ticketing system
• Perform On-Call after hours support as part of the the On-call rotation
• Work closely with the Application team and Development team to provide any required hardware support
• Proactively monitor the infrastructure including servers to prevent issues and to resolve issues as they happen
• Participate in testing of new software and hardware
• Configure and remediate NIST compliance as required
• Build prototype systems for demo and testing
• Install and upgrade computer components, manage virtual servers, and integrate automation processes
• Perform regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, and assessing impact of issues

Preferred Qualifications

• Knowledge of system security and data backup/recovery
• Experience with scripting languages/tools (Bash, Python, PowerShell)
• Familiarity with Designing, Building, and Supporting Systems while using engineering best practices for Configuration Management and Documentation
• Resourcefulness and problem-solving aptitude
• Self-motivated with ability to effectively prioritize multiple projects
• Ability to work with people in a team environment
• Deal effectively with changing project priorities
• Experience with IDM (Identity Management) and Active Directory & Entra user and asset management
• Experience in containerized software ecosystem: Docker, container deployment, Docker security hardening (networking, monitoring, logging)
• Cloud administration experience (Azure, IaC (Infrastructure as Code))
• Basic Networking knowledge (VLANS, layer 2, Firewall Rules)
• Experience with virtualization technologies on premise or cloud-based services such as Azure, AWS, VMware and Nutanix
• Experience configuring, implementing and leveraging computer security and networking diagnostic/monitoring tools.
• Experience working with Developers, DevOps, and Engineering teams in a dynamic environment to promote/implement the DevSecOps program throughout the organization.