Systems Engineer III

Systems Engineer III

Requirements

• Bachelor’s degree from four-year college or university required in Computer Science, Information Technology, or related field. Additional experience may be considered in lieu of degree.
• Minimum 10 years of related experience and/or training; or equivalent combination of education and experience required.
• Okta, EntraID, LogicMonitor, Ansible, Windows, O365, Linux, AWS, Agile, F5, ITIL certifications and preferred experience.
• Proven experience managing Windows and Linux environments through IAM and RBAC policies and platforms.
• Experience in administration and performance tuning of load balancing (F5/BigIP).
• Cloud experience, preferably in AWS. Strong Okta experience preferred.
• Experience with Monitoring and Observability (LogicMonitor).
• Experience with virtualization and containerization (VMWare, Nutanix, Docker, Kubernetes).
• Demonstrated scripting and automation history (Python, PowerShell, Ansible, Shell).
• Strong logical and analytical thinker with attention to detail.
• Solid working knowledge to find root causes of problems and quickly determine efficient solutions.
• Ability to anticipate and mitigate risks.
• Ability to work comfortably under high-stress situations and exhibits poise and focus.
• Strong understanding of relevant business systems, operating systems, and servers.

Responsibilities

• Provides lifecycle support for all infrastructure and computing systems from design, automation, capacity planning, troubleshooting, and maintenance.
• Architects, implements, and manages various virtualization environments.
• Leads and provides vision in the design of tools, processes and changes to automate the lifecycle of new software releases, systems, and system upgrades.
• Contributes to DevSecOps initiatives by providing automation, reporting, and training to team members and organization resources.
• Leads the effort in aligning monitoring and observability enterprise wide.
• Identifies and enhances policies and procedures for the virtualized Windows and Linux environments.
• Performs technical research and development to enable continuing innovation within the infrastructure organization.
• Leads the design and implementation of account management processes using multiplatform servers, virtual hosts, network, back office, and lines of business, including SAAS applications.
• Performs troubleshooting expertise on systems.
• Leads problem-solving and troubleshooting efforts that may involve vendors and other support personnel and/or organizations.
• Provides escalated support for large enterprise network to include multiplatform servers, virtual hosts, SAS Applications, network, back office, and lines of business, including SAAS applications.
• Troubleshoots and resolves complex technical issues related to ICW systems.
• Leads Engineering efforts.
• Provides mentoring to new team members and trains current team members on new processes.
• Facilitates problem solving by pro-actively escalating issues to management.
• Participates in the interview and selection process for new systems engineering team members.
• Partners with business and other IT teams to implement and maintain a systems business impact assessment to prioritize system recovery in the event of a failure.

Preferred Qualifications

No preferred qualifications provided.