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Systems Engineer – Information Systems Specialist 5
| Company | Oregon State Government |
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| Location | Tualatin, OR, USA |
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| Salary | $5638 – $8525 |
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| Type | Full-Time |
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| Degrees | Bachelor’s, Associate’s |
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| Experience Level | Mid Level, Senior |
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Requirements
- Four (4) years of information systems experience in: Systems Administration and Service Desk or Help Desk Support;
- An Associate’s degree in Computer Science, Information Technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or related field; AND two (2) years of information systems experience in: Systems Administration and Service Desk or Help Desk Support;
- A Bachelor’s degree in Information Technology, Computer Science, or related field may substitute for all of the above.
Responsibilities
- Administering, maintaining, and improving IT applications.
- Providing technical support by configuring, installing, analyzing, planning, developing, evaluating, integrating, implementing, and troubleshooting software, hardware, and other agency IT infrastructure.
- Offering second and third-level software support for the agency’s mission-critical software applications.
- Analyzing system performance and addressing problems, resolving system problems that affect IT application usability or performance.
- Ensuring the smooth operation of the agency in a timely manner, collaborating with staff and providing excellent customer service, and performing other duties as required to meet the operational needs of the agency.
Preferred Qualifications
- Excellent communication skills, able to communicate technical concepts at all levels of an organization.
- Skilled at learning and implementing new technologies.
- Experience in troubleshooting technical problems and documenting for reference.
- Familiarity in building virtual services and virtual machines.
- Familiar in deployment and administration of JBoss Web application server, IBM WebSphere and FileNet.
- Understanding of installation, configuration, and maintenance of Enterprise Applications on various platforms, troubleshooting, performance tuning, etc.
- Understanding of Microsoft Activity Directory, group policy objects, and accounts, and IIS etc.
- Familiar with different protocols like LDAP, SSL, and JBoss Credential store.
- Familiarity with Microsoft Azure Cloud technologies such as laaS and Paas.
- Ability to collaborate with team and outside contractors to accomplish tasks.
