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Team Member
| Company | Unilever |
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| Location | Burlington, VT, USA |
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| Salary | $21.62 – $21.62 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Entry Level/New Grad |
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Requirements
- Strong mathematics skills, comfortable handling money and counting back change.
- Excellent communication (both verbal and written) and interpersonal skills.
- Ability to work independently. A self-starter.
- Ability to handle a wide variety of tasks at one time while serving customers.
- Highly organized, energetic, team oriented individual with a positive “can –do” attitude and a strong commitment to outstanding customer service.
- Physical aspects of the job include; oversize merchandise handling, bulk containers of ice cream weighing up to 17 pounds, supply orders, general cleaning and maintenance, and standing for up to 8 hours per day.
- Store is open 7 days per week, morning and evening hours; individual must be willing to work nights, weekends, extended hours and holidays.
Responsibilities
- Ensure that all of our products are served to the customers, as outlined in the Team Member’s Training Handbook.
- Learn all operating systems, products, flavors, and standards outlined in the Team Member’s Training Handbook, with an added emphasis on ergonomics and safety for scooping and other work functions.
- Provide assistance in the daily operations for their shift including store & staff appearance, customer service, cleanliness, compliance with all safety and operating standards, merchandising and production and inventory of waffle cones, cakes, novelties, and baked goods.
- Ensure customer satisfaction with friendly, timely service and proper product handling.
- Support Manager in meeting sales goals by following upselling strategies, sampling flavors to customers, and working efficiently to keep the line moving.
- Ensure that all opening and closing procedures are followed and executed in a timely manner.
- Ensure proper product portioning through daily scoop practice, tracking all lost product, and recording all product used on the daily ice cream inventory form.
- Follow all cash register and cash handling systems established by the Manager to ensure the accuracy of all register and cash transactions.
- Participate in store planning meetings with the Manager, Assistant Managers and Shift Managers and attend other meetings and activities as needed.
- Fulfill all added responsibilities during the peak summer and fall season including: Scooper, Restock, Waffler, Table Runner, Flavor Coach.
Preferred Qualifications
No preferred qualifications provided.
