Technical Adoption Manager
| Company | Broadcom Limited |
|---|---|
| Location | Washington, USA, Oregon, USA, California, USA, Nevada, USA, Arizona, USA, Colorado, USA |
| Salary | $103000 – $182000 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Expert or higher |
Requirements
- Proven work experience in customer-facing positions (e.g. TAM, Solution Engineer, or technology consultant, IT vendor, professional services organization, or part of IT team)
- Experience with enterprise-level virtualization and ability to map VMware Cloud Foundation solutions to the customer’s unique business and technical requirements
- Tenured expertise with VMware Cloud Foundation component solutions (Infrastructure SDDC (vSphere, VCF), NSX Networking, Aria Operations, Aria Automation, Aria Operations for Networks, Aria Operations for Logs, HCX, etc.)
- Organizational and planning skills to keep track of customer plans and adjust as needed
- Ability to present and communicate effectively and build relationships with CxO level personnel
Responsibilities
- Serve as a trusted advisor, driving a cross-functional, unified customer experience
- Articulate customer long-term and short-term goals and connect them to their business objectives
- Complete relevant technology assessments, roadmap reviews, deployment guidance, best practices reviews, and day 2 operations guidance
- Identify customer use cases and opportunities to further adoption and consumption
- Present achievements and customer progress in quarterly Business Reviews
- Communicate key topics of VMware by Broadcom’s solutions across all customer levels
- Develop trusted advisor status with key customer stakeholders and internal stakeholders
- Collaborate with multi-functional Broadcom project teams
- Contribute back to the internal global TAM community of like-minded experts
Preferred Qualifications
- Bachelor’s degree preferred
- 12+ years related experience required