Technical Adoption Manager
| Company | Broadcom Limited |
|---|---|
| Location | Tennessee, USA, Virginia, USA, Colorado, USA |
| Salary | $103000 – $164000 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Expert or higher |
Requirements
- Proven work experience in customer-facing positions (e.g. TAM, Solution Engineer, or technology consultant, IT vendor, professional services organization, or part of IT team)
- Tenured expertise with VMware’s Virtual Cloud Foundation (VCF) products, including vSphere, Network Virtualization (NSX), and Automation/Monitoring (Aria Suite)
- Ability to communicate effectively and build relationships with C-level personnel
- Organizational and planning skills to keep track of customer plans and drive them to completion
- 12+ years related experience
- Bachelor’s degree preferred (Relevant years of experience in lieu of a degree may be considered)
Responsibilities
- Articulate customer key business objectives and desired outcomes and begin crafting a joint plan with the customer
- Serve as a trusted advisor, ensuring best-in-class execution and recommending improvements in customer’s operations
- Complete relevant technology assessments, roadmap reviews, deployment guidance, best practices reviews, and day 2 operations guidance
- Identify customer use cases and opportunities for prescribing Adoption Guidance and Workshops to further adoption and consumption
- Present achievements and customer progress in Quarterly Business Reviews
- Collaborate with multi-functional VMware project teams which could consist of VMware consultants, engineers, product management and support staff
- Help VMware to create ‘customers for life’ by collaborating with Global Support, Education, Consulting, Advisory, and Sales teams
Preferred Qualifications
-
No preferred qualifications provided.