Technical Content Writer – Vice President
| Company | JP Morgan Chase |
|---|---|
| Location | New York, NY, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior |
Requirements
- 5+ years of experience as a technical content creator.
- A portfolio of technical content examples that demonstrate clarity of style and voice.
- Strong working knowledge of and experience documenting APIs.
- Ability to quickly learn technical concepts and understand how products work.
- Software development and/or technical support of complex systems.
- Experience with tools such as Bitbucket and Jira, and methodologies, such as Agile/Scrum.
Responsibilities
- Work with product owners and developers to understand Payments products and identify documentation requirements.
- Create and review technical content (such as API docs and user guides) for new/updated features following the content guidelines and style guide.
- Drive for clarity of writing, consistency in presentation, and depth of detail across different products.
- Engage with designers, user researchers, information architects, project managers, platform owners and others, as needed to enhance user experience.
- Provide insights into the authoring tools, processes, and metrics for improving the working efficiency and quality.
- Contribute to the content guides and maintain the documentation process.
Preferred Qualifications
-
No preferred qualifications provided.