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Technical Implementation Analyst
| Company | Onbe |
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| Location | Wheeling, IL, USA |
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| Salary | $93690 – $115500 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Mid Level, Senior |
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Requirements
- 3-5 years of experience in a technical implementation or solutions engineering role.
- Experience working with RESTful APIs and batch files like XML and nested-record formats, including tools like Postman and XML editors.
- Excellent communication and presentation skills, ability to communicate complex things in a simple manner and to navigate uncertainty with confidence.
- Ability to work collaboratively with cross-functional teams in a fast-paced environment to drive successful outcomes in projects and improve internal documentation.
- Project management skills or experience, ability to effectively manage multiple concurrent projects and tasks, balance competing priorities, and effectively focusing on the most important things first, ability to thrive through a rapid rate of change.
- Strong problem-solving skills and attention to detail, dedication to lifelong learning.
- Experience working with payments, such as issuance, acquiring, program management, payouts, gateways, accounts payable automation, etc.
- Ability to travel on a limited, as-needed basis.
Responsibilities
- Build the use case for our clients to integrate with Onbe by collaborating with customers, sales, and other internal teams during the opportunity lifecycle to support the sale and assure success in the implementation process.
- Create integration and funding diagrams, API logic flows/sequencing, and solution blueprints that align with the technical and business requirements of the project and clearly articulate the deal to downstream teams like Pricing, Legal, and Implementation.
- Support internal and external technical discussions, answer ad-hoc questions during the opportunity lifecycle and provide guidance during client sales-related calls as needed to support both new and retention of existing business.
- Support RFP/RFI responses via partnership with the Sales Enablement team, including working with internal technology and compliance teams to address specific questions not already in our RFP database.
- Creation and documentation around team best practices for configuration and API sequencing; generation and maintenance of standard build documentation; and enhancement of internal knowledge bases, including API playbooks, partner workflow documentation, and technical FAQs.
Preferred Qualifications
No preferred qualifications provided.
