Technical Inside Sales Representative – Tisr
| Company | MRC Global |
|---|---|
| Location | Houston, TX, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Junior, Mid Level |
Requirements
- Undergraduate degree in a related field or equivalent combination of education and work experience that provides the knowledge and abilities necessary to perform the work
- Strong knowledge of PVF products, reasoning, analytical, math and reading skills
- Any combination of two or more years in customer service, inside sales and/or warehouse services in a position with increasing responsibility, to include demonstrated sales experience
- Demonstrated competence in the use of computers and software applications
- Demonstrated ability to communicate and promote ideas and transfer detailed knowledge to others
- Valid Driver’s License with the ability to meet the MRC Global vehicle policy
Responsibilities
- Provide technical assistance and support for customers regarding technical specifications of products, and trouble shoot applications as needed
- Understand the customers’ business and determining customer requirements and expectations in order to recommend specific products and solutions
- Enter and maintain purchase orders, customer orders, procurement match and trade discounts as needed
- Maintain various records and files including rebate files, stock transactions, price catalogs, customer lists, product catalogs, and discounts
- Maintain knowledge of current product pricing
- Obtain price quotes from vendors and Supply Management Groups for resale to customers and providing price quotes for customers
- Establish rapport and providing prompt responses to internal and external customer, vendor and branch inquiries about material and the sales function (including warehouse errors, shortages, and damaged material)
- Maintain and approve quality standards
- Set up correct description of all inventory items; add new inventory to system as needed
- Learn new procedures and product information as required
- Available to work scheduled and unscheduled overtime as requested (including on-call)
- Perform other duties or projects as assigned
Preferred Qualifications
- Must have the ability to provide documentation verifying legal work status
- Ability to read and speak the English language proficiently in order to communicate with others; to understand and interpret safety instructions; and to respond to inquiries
- Ability to understand and comply with MRC Global guidelines & expectations, to include Code of Conduct and Conflict of Interest guidelines