Technical Program Manager – Identity and Access Management

Technical Program Manager – Identity and Access Management

Requirements

• 3+ years of full lifecycle software development project management experience (as a Project Manager or equivalent role) including planning, monitoring, managing risks and issues, and reporting on project status
• Experience of project delivery using Agile, Scrum and hybrid development methodologies
• Experience with driving cross-team initiatives and collaborating with stakeholders across the organization including working with remote teams
• Experience of working with product management and software delivery management tools such as Productboard and Jira, or equivalent
• Strong organizational, planning, stakeholder management and documentation skills
• Strong technical background through education and/or work experience
• Ability to communicate effectively with both technical and non-technical individuals including being able to adjust communication style depending on the individual and situation
• Ability to engage with teams/stakeholders and build positive relationships, through questions (when appropriate) in support of project delivery
• Ability to get up to the required speed on product business logic and architecture through self-directed on-the-job learning

Responsibilities

• Take the lead from a project planning and coordination perspective for the delivery of key projects (often involving multiple component teams)
• Working with component teams, compile work estimates and planning assumptions and provide program management oversight to component-specific release plans
• Identify and coordinate cross-component and cross-product line dependencies throughout the development life cycle and track key project gates (including stakeholder, architectural and security reviews) to completion
• Work closely with component teams and the owners of integration testing environments to ensure readiness of environments and effective alignment/co-ordination across teams for integration tests
• Work with colleagues and key stakeholders at component team-specific and cross-team levels to actively remove any obstacles blocking progress and ensure releases and initiatives are tracking to schedule
• Proactively identify and manage delivery risks in accordance with Global Relay’s risk management framework
• Track progress against target completion dates of releases and initiatives using Jira and other tools; work with component teams and senior program management to resolve any issues which impact plans
• Report on progress at the appropriate meetings (project-specific and company-wide) in accordance with Global Relay’s project and program management framework
• Acquire an understanding of the design, business logic, and technical architecture of the relevant products which is deep/detailed enough to support effective project delivery for priority initiatives
• Be a champion for process improvements including those which will improve project predictability; identify opportunities to streamline and provide visibility into critical cross-component delivery activities
• Provide guidance and assistance in resolving issues and removing roadblocks
• Provide input on resourcing to address critical bottlenecks

Preferred Qualifications

• Experience with either SaaS, messaging platform(s) or data integration for enterprise markets
• One or more agile/project management qualifications (e.g. Project Management Professional (PMP), Prince2 Practitioner)