Technical Service Account Manager
| Company | International Flavors & Fragrances |
|---|---|
| Location | Cedar Rapids, IA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s, Master’s |
| Experience Level | Mid Level |
Requirements
- BS or MS in science (Biology, Microbiology, Chemistry, etc.) or technical (Engineering, etc.) discipline or relevant experience.
- 3-4 years of relevant experience in an industrial biotechnical environment (Enzymes, food, fuel alcohol, etc.).
- Outstanding analytical skills.
- Proficiency with Office.
- Customer service focus with an ability to develop/maintain relationships.
- Self-motivated and results oriented.
- Strong organizational skills, able to prioritize in a dynamic environment.
- Ability to travel 50% or more.
Responsibilities
- Help customers optimize enzyme/yeast performance through routine plant visits to perform process audits and lab analysis.
- Provide training and guidance to the customer for product selection and application optimization.
- Analyze process and lab data to make recommendations for improvement to the process.
- Develop tools or models to improve data analysis.
- Help develop and execute account plans.
- Assess business development opportunities from a commercial and technical perspective.
- Establish/maintain strong contacts both externally (at customer) and internally with sales, marketing, R&D.
Preferred Qualifications
- Proficiency with JMP or other statistical program preferred.