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Technical Specialist
| Company | Kyndryl Holdings |
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| Location | New York, NY, USA |
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| Salary | $59640 – $113400 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Junior, Mid Level |
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Requirements
- Demonstrated ability to learn and utilize technical skills
- Good communication skills (verbal and written)
- Bachelor’s degree or equivalent training or experience
Responsibilities
- Serve as the key technical leader, guiding systems management specialists and internal teams through complex challenges
- Assess customers’ IT environments, identify technological gaps, and develop tailored remediation plans
- Lead recovery and restoration efforts, ensuring effective communication to stakeholders
- Track actions with precision, applying diagnostic and troubleshooting skills to resolve issues
- Guide the team through expedited change management processes
Preferred Qualifications
- Experience with Mainframe, COBOL, and/or coding in Cloud
- Strong problem-solving capabilities
- Effective at working through ambiguity and building consensus
- Experienced at managing the expectations of business leaders in times of crisis
