Technical Trainer

3-5 years of experience supporting customers with Onprem solutions, cloud and SaaS products
Demonstrated experience creating and implementing in-class exercises that incorporate real-world application and stimulate learner participation across multiple personas
Understanding of DevOps, SRE and system administration including familiarity with scripting in BASH, Python, Ruby and/or other languages
Understand types of system (node) that you write a job against, Linux/Redhat, Using SSH, Windows
Experience with Command Line, Network Engineering Basics, Host/DNS Names, Basic Connections for Computers, Orchestration of Jobs and deployments as Tasks and Sessions

Deliver instructor-led (in-person or virtual) classroom training to end-users on a regular basis
Deliver engaging and informative webinars on a recurring basis
Assist in developing and maintaining technical training content, lab exercises, presentations, take-home materials, and other accompanying educational content
Design and develop engaging course content and learning activities for virtual, in-person, and eLearning modalities with continuous improvement cycles
Communicate with our Customer Success, Support, Sales, and Professional Services teams to identify popular training concepts to develop and deliver
May be asked to write instructional content for eLearning product training courses