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Technology Delivery Manager

Technology Delivery Manager

CompanyRAPP
LocationChicago, IL, USA
Salary$99000 – $118000
TypeFull-Time
Degrees
Experience LevelExpert or higher

Requirements

  • 10+ years of experience in Project Management in Technology. Proven ability to delivery technology projects in complex and highly governed environments.
  • Experience working closely with Technical/Functional project teams to lead project the team from intake to rollout of assigned tasks.
  • Expert in Software Development Lifecycle for applications and platform development. Proven track record of Agile Delivery and Scrum Methodologies.
  • Demonstrated experience leveraging project management software solutions to manage both waterfall and agile projects (Workfront, Atlassian, MS Project, Smartsheet or similar).
  • Experience working on projects on Cloud Platforms AWS, Azure or GCP.
  • Solutions-oriented, Collaborative, and with great people skills.
  • Detail oriented, organized, and with ability to meet deadlines while working several projects simultaneously.
  • A self-driven individual with the capability and spirit to build/manage a team.

Responsibilities

  • Work closely with Business Analysts and Technical Architects to collect and document functional and non-functional requirements from various stakeholders (clients, strategy, account, creative, customers, finance, analytics).
  • Collaborate with Engineering Leads (data, software, devops, frontend, qa) to turn these requirements into solutions (features, process automation, applications, complex campaign automations).
  • Create a detailed inventory of cross-disciplinary tasks required to achieve the solution, including effort by role, key dependencies, and sequencing, documented in a detailed project plan.
  • Manage these plans through to successful development, implementation, deployment in production, in time and withing the budget and scope constraints.
  • Assign active project tasks based on teams’ skillsets, bandwidth available and experience levels.
  • Continuously monitor project plan progress and effort consumption (burn) to surface early any risk of over-utilization/cost.
  • Interface with key stakeholders to share progress regularly and surface risks, issues and mitigation plans.
  • Assist Product Owners in breaking down complex features into smaller component parts, easing the ability for others to execute these technical scopes/projects.
  • Monitor adoption & usage of features by customers post deployment and gather feedback for potential improvements.

Preferred Qualifications

  • Project delivery experience with Configuration and Deployment of outbound Marketing Campaigns (email, SMS, Push, Outbound, Direct Mail) and implementing Data Driven Decision Workflows.
  • Experience of working with Marketing Technology solutions such as Pega CDH, Sales Force or similar.
  • Experience working with Cloud Data Platforms in AWS GovCloud.
  • Experience working in Federal Government / FedRamp environment.
  • Certification in traditional project management such as PRINCE2 or similar.
  • Scrum Master certification.