Technology Services Group – Technician II
Company | United Parcel Service (UPS) |
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Location | Reno, NV, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | |
Experience Level | Junior, Mid Level |
Requirements
- Requires hardware, software and database knowledge for integration with external customer technology and systems utilizing remote support tools or onsite visits
- Must be currently located in the same geographic location as the job or willing to relocate yourself
- Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
Responsibilities
- Provides technical training and development to departmental resources and customers.
- Actively plans, monitors, and adjusts expenses to meet and exceed financial expectations and organizational metrics.
- Applies approved principles for evaluating and setting goals and measures to deliver results.
- Establishes and maintains professional working relationships with customers through face-to-face engagement, collaboration, and consultative interactions.
- Utilizes technology to effectively initiate, deploy, and track projects and support services 24×7.
- Performs technical, analytical, or maintenance work.
- Typically, knowledge is gained through a combination of formal education in a vocational or technical degree program and on-the-job training.
- Works within standard operating procedures and/or scientific methods.
- Requires working knowledge and skills to perform a defined set of analytical, scientific, or operational processes.
- Applies experience and skills to complete assigned work within own area of expertise.
- Works with a moderate degree of supervision.
Preferred Qualifications
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No preferred qualifications provided.