Technology Support Lead - Equities

Technology Support Lead – Equities

Bachelor degree and 5+ years of application support experience
Proven expertise in application development and support environment with more than one technology and multiple design techniques
Knowledge of development toolset to design, develop, test, deploy, maintain, and improve software
Experience with risk controls and compliance to departmental and company-wide standards
Strong in leading and working collaboratively with multiple teams to develop meaningful relationships to achieve common goals
Strong knowledge and familiarity with full life cycle application development

Monitor day to day issues including daily health checks of applications and processes, working closely with end users, development staff and Infrastructure teams, to prioritize and resolve and/or mitigate outages.
Monitor production activities/processes to ensure timely and effective reporting, tracking, follow-up and communication of problems to internal and external clients, technical resources, and executives.
Implement continuous process improvement, including but not limited to policy, procedures, and production monitoring.
Help in identifying, coordinating, and implementing initiatives/projects and activities that create efficiencies and optimize technical processing.
Develop and maintain relationships with technical staff, end users and clients.
Evaluate carefully alternative risks and solutions before taking action to provide timely resolution.
Demonstrate creativity, innovation and high performance.
Being able to understand risk controls and compliance to departmental and company-wide standards.
Have ability to work collaboratively in teams and develop meaningful relationships to achieve common goals.
Takes Ownership and is solutions oriented.