Telephonic Nurse Case Mgr II

Company	Elevance Health
Location	Indianapolis, IN, USA, Houston, TX, USA, Tampa, FL, USA, Miami, FL, USA, Richmond, VA, USA, Norfolk, VA, USA, Columbus, OH, USA, Atlanta, GA, USA, Grand Prairie, TX, USA, Cincinnati, OH, USA
Salary	$Not Provided – $Not Provided
Type	Full-Time
Degrees	Bachelor’s
Experience Level	Mid Level, Senior

Requires BA/BS in a health-related field and minimum of 5 years of clinical experience; or any combination of education and experience, which would provide an equivalent background.
Current, unrestricted RN license in applicable state required.
Multi-state licensure is required if this individual is providing services in multiple states.

Ensures member access to services appropriate to their health needs.
Conducts assessments to identify individual needs and a specific care management plan to address objectives and goals as identified during assessment.
Implements care plan by facilitating authorizations/referrals as appropriate within benefits structure or through extra-contractual arrangements.
Coordinates internal and external resources to meet identified needs.
Monitors and evaluates effectiveness of the care management plan and modifies as necessary.
Interfaces with Medical Directors and Physician Advisors on the development of care management treatment plans.
Negotiates rates of reimbursement, as applicable.
Assists in problem solving with providers, claims or service issues.
Assists with development of utilization/care management policies and procedures.

Certification as a Case Manager.
Minimum 2 years’ experience in acute care setting.
Managed Care experience.
Ability to talk and type at the same time.
Demonstrate critical thinking skills when interacting with members.
Experience with (Microsoft Office) and/or ability to learn new computer programs/systems/software quickly.
Ability to manage, review and respond to emails/instant messages in a timely fashion.