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Terminal Manager
| Company | Wayfair |
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| Location | Aurora, CO, USA |
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| Salary | $84875 – $93605 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Senior |
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Requirements
- Ownership mentality and motivation to build the best team
- Strong leadership skills and ability to collaborate effectively with cross functional teams
- Ability to proactively identify opportunities and implement solutions; lean/six sigma a plus
- Comfort with delivery routing technologies/strategies and warehouse management systems
- Comfort with raw data sets as well as creating simple but useful templates in google sheets
- BA/BS in management, administration, supply chain, or customer service
- 5+ years working experience in fulfillment, distribution, home delivery or transportation
- Bilingual is a plus
Responsibilities
- Assume full responsibility for the safety, customer experience, employee experience, quality, and cost of your Home Delivery Operation Terminal
- Provide inspirational leadership and guidance to your team of Wayfair Warehouse and Wayfair Transportation employees, inclusive of leaders and frontline staff
- Build a partnership with our Delivery Partners ensuring your operation has the needed outbound capacity and provides an exceptional home delivery customer experience
- Drive results for your building across a comprehensive and balanced set of performance metrics (e.g., Safety, Customer, Employee, Quality, Cost)
- Develop your people by relentlessly focusing on skill development and career pathing
- Collaborate with several core stakeholders and ensure your building has what it needs to be successful (e.g., Safety, Talent Mgt, Talent Acquisition, Transportation, Training, Workforce Planning, Technology, to name a few…)
- Champion change for your team – we are always improving and we move fast
Preferred Qualifications
