Thought Leader Liaison – Tepezza – Rare Disease
Company | Amgen |
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Location | San Francisco, CA, USA, Sacramento, CA, USA |
Salary | $156353 – $184355 |
Type | Full-Time |
Degrees | Bachelor’s, Master’s, PhD, Associate’s |
Experience Level | Senior, Expert or higher |
Requirements
- Doctorate degree and 2 years of marketing, sales, relevant clinical or medical experience
- Master’s degree and 4 years of marketing, sales, relevant clinical or medical experience
- Bachelor’s degree and 6 years of marketing, sales, relevant clinical or medical experience
- Associates degree and 10 years of marketing, sales, relevant clinical or medical experience
- High school diploma / GED and 12 years of marketing, sales, relevant clinical or medical experience
Responsibilities
- Identify, cultivate and maintain professional relationships and deep engagement of key customers, including opinion leaders (OL), speakers, IDNs, Centers of Excellence and local/regional professional societies
- Manage and develop relationships with speakers in collaboration with marketing – activities include training, developing and engaging speakers, ensuring speaker compliance and auditing speaker programs
- Demonstrate excellence in customer-facing stakeholder collaboration – inclusive of sales, patient services, medical science liaisons
- Determine where customers are in their engagement and advocacy journey with TED and TEPEZZA and help to drive tactics that increase engagement and advocacy
- Understand and map the local customer experience, including seeing opportunities and barriers, local referral patterns and key relationships
- Create local initiatives and solutions to address gaps and opportunities in the customer experience
- Collect and share insights with the internal cross-functional team to inform the brand strategy
- Participate in cross-functional team meetings ensuring knowledge of key priorities and metrics to help drive TEPEZZA business objectives
- Coordinate and lead all key customer meetings with the brand team at national and regional conferences
- Work with local sales team to ensure all local sponsorship conference marketing needs are met related to local tabletop displays and product theatres
- Partner with sales and marketing to ensure speakers are prepared to execute product theatres at local, regional and national conferences
- Help marketing identify and secure KOL support on key projects and initiatives across the brand
- Demonstrate a comprehensive understanding of the disease state, competitive landscape and therapeutic management of Thyroid Eye Disease
- Operate at the highest standards in alignment with Amgen’s code of business conduct, ensuring all interactions with KOLs are on-label and consistent with commercial, regulatory, and legal guidelines
Preferred Qualifications
- 3-5 years of experience working in Ophthalmology, Endocrinology or Rare Disease in customer facing roles (sales, district manager, medical affairs/MSL, marketing opinion leader management, etc.)
- Experience developing and executing HCP key customer strategies
- Relationships with ophthalmology or endocrinology opinion leaders
- Biotech/pharmaceutical industry experience required
- Strong relationship management capabilities
- Ability to understand scientific literature and key publications
- Excellent organizational skills with keen attention to detail and the abilities to take ownership of issues and to work independently with confidence and to meet deadlines
- Excellent verbal and written communication skills
- Ability to work well with all levels of employees and demonstrate strong collaboration skills
- Ability to work in a fast-paced, dynamic environment
- Professional, proactive demeanor
- Strong interpersonal skills