Tire and Battery Center Team Leader

Tire and Battery Center Team Leader

Requirements

• 6 months supervisory experience or 6 months experience in automotive industry
• Must be 18 years of age or older

Responsibilities

• Supervises the team within the Tire and Battery Center to deliver on the business plan and contribute to the overall success of the club
• Communicates the goals of the department, sets guidelines and expectations for tire and battery service, executes company programs, adheres to policies, and is an advocate for the member, the associate, and the company
• Maintains an in-depth knowledge of business on the floor, safety and compliance protocols, tire and battery service standards, equipment operations, TPMS, tire recalls, product specifications, and seasonality
• Shares knowledge and trains the team
• Ensures the team possesses knowledge of new products and new technologies related to the business
• Drives the business results, ensures commitment to operational excellence, maintains a neat, clean, and safe work area for the team and the members
• Ensures proactive planning, orders equipment, tools, and supplies as needed while being cognizant of expense controls
• Tracks and monitors returns and special orders, assists in staffing and scheduling, operates cash registers, processes transactions, and works hands-on in the physical area when required to support member service
• Maintains accurate inventory, audits safety and compliance standards, completes paperwork logs and other required documentation, and models a commitment to member service
• Trains and teaches the team to be highly effective, monitors associates to complete e-learnings and trainings on time
• Identifies the potential and desire in others, provides and develops necessary skill set for the team to deliver high quality services to the members
• Encourages career growth for all associates and sources new talent internally and externally to work on the team
• Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, coworkers, customers, and other business partners
• Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity
• Leads and participates in teams by using and sharing resources, information, and tools
• Determines customer needs and business priorities, coordinates and executes work assignments, provides advice, feedback, and support to ensure timelines and work quality are achieved
• Models and helps others with how to adapt to change or new challenges
• Embraces differences in people, cultures, ideas, and experiences
• Creates a workplace where associates feel seen, supported, and connected through a culture of belonging
• Creates opportunities for all associates to thrive and perform
• Builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence
• Strengthens the team by helping, developing, and mentoring others, recognizes others’ contributions and accomplishments
• Maintains and promotes the highest standards of integrity, ethics, and compliance, models the Walmart values to support and foster our culture
• Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent
• Delivers results while putting the customer first
• Makes decisions based on reliable information, balances short and long-term priorities, and considers how own work impacts the team’s ability to deliver on our purpose for all stakeholders
• Displays curiosity and a desire to learn, takes calculated risks, and demonstrates courage and resilience
• Drives continuous improvements, is open to and uses new technologies and skills, and supports others through change

Preferred Qualifications

• Supervisory experience in Tire Industry
• Tire Industry Certification – Certificate