Trade Specialist II - Electrical & Automotive Background

Trade Specialist II – Electrical & Automotive Background

High School Diploma or GED required; Bachelor’s (4 years) Degree preferred
8+ years of relevant trade experience in field services including project management of multiple trades
Ability to support additional trades outside of core experience – IE. Roofing, Windows, Doors, Parking Lots
2+ year(s) of price negotiation and profitable proposal creation
3+ year(s) of customer service experience, recruitment or inside sales experience
Proficient in Microsoft Excel and Word
Strong understanding of facilities maintenance issues
Ability to maintain professional relationships with vendors and customers
Trade/ Journeyman license preferred

Review and analyze ‘multi-trade’ proposals for accurate diagnosis, scope of work, labor requirements and costs.
Contact Service Providers to discuss scope of work and cost, and negotiate changes in scope and/or reductions in cost, as needed.
Discuss potential alternate cost effective/efficient solutions with Service Provider.
Work with Account teams and other internal departments to achieve key results, such as corporate goals and customer Key Performance Indicators (KPI).
Support the Account team with escalations, technical issues and potential problem sites/assets, including the compilation and review of asset repair history.
Establish and maintain Service Provider and Supplier/Manufacturer relationships.
Identify Service Provider utilization and performance metrics, and share feedback with Service Provider and Account teams.
Suggest increased utilization of top performing Service Providers to Account teams.
Coach poor performing Service Providers to improved performance.
Leverage national buying power with manufacturers and suppliers to procure lower cost material, on behalf of client.