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Training Manager
| Company | Peregrine |
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| Location | San Francisco, CA, USA |
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| Salary | $105000 – $135000 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Mid Level, Senior |
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Requirements
- 2-5 years of experience training/onboarding customers to adopt technical software solutions
- Significant experience in the enterprise software space, startup experience also a plus
- Relevant experience working with the public sector, law enforcement preferred
- Ability to empathetically listen to synthesize user feedback and be the first line of support during onboarding
- Strong presentation, listening, organization, and contact management skills
- Excellent relationship-building skills with the ability to communicate technical and non-technical concepts to a diverse audience
- Position is based in San Francisco but candidate must be comfortable with 50-75% travel to customer sites throughout the United States
Responsibilities
- Overseeing the development, coordination, and delivery of onsite training programs for law enforcement customer base
- Enhancing Peregrine user skills, knowledge, and performance by creating engaging and effective training materials
- Ensuring all workflows are implemented by all customers
- Translating complex technical workflows into more digestible training concepts
- Building relationships and representing the voice of the customer
Preferred Qualifications
No preferred qualifications provided.
