Training Program Enhancement Intern

Current enrollment in a Bachelor’s or Master’s program, preferably in Instructional Design, IT Management, Organizational Change Management, Organizational Development, Organizational Psychology, Human Resources, or a related field.
Strong written and verbal communication skills.
Familiarity with design tools like Canva or Adobe Suite.
Proficiency in Google Workspace.

Partner with internal subject matter experts (SMEs) to define key competencies for critical roles.
Research current and emerging trends in IT training, focusing on areas such as Cybersecurity skills enhancement, Artificial Intelligence (AI) and Machine Learning, and Advanced cloud computing technologies.
Compile and present findings, offering actionable recommendations for incorporating new topics into the training curriculum.
Align existing training resources with identified competencies, identifying gaps and proposing new resources to meet evolving needs.
Create a system and process for tracking employee professional development activities.
Support the development of a framework to monitor key training metrics, including: Completion rates, Participant feedback scores, Knowledge retention outcomes.
Design dashboards and reports using tools such as Google Sheets, Power BI, or Smartsheet to visualize key data.
Create and maintain user support materials and navigation guides for our Learning Management System and other relevant platforms.
Produce clear and engaging documentation with tools like Google Workspace, Canva, or Adobe Suite.
Facilitate the transfer of training content to a centralized knowledge base and learning repository.