Training Specialist

Training Specialist

Requirements

• 1+ years of Warehouse Operations experience; employee training experience preferred, including utilizing program materials such as training reports, job breakdowns, or playbooks to train new and tenured employees
• Maintains positive and respectful attitude while working independently and in a team environment
• Able to comprehend oral, written and visual communication; ability to effectively read materials such as labels, tickets, product documentation, and training program guides
• Comfortable using Microsoft products such as Word, PowerPoint, Excel and Outlook
• Able to accurately use basic math skills
• Excellent interpersonal and organizational skills
• Able to handle changing priorities with little notice
• Able to work a flexible schedule in order to provide support across multiple shifts

Responsibilities

• Preparing Target Team Member onboarding materials and logistics; facilitating and delivering certain Target Team Member onboarding trainings
• Ensure all TMs complete all new hire onboarding moments
• Setting up and maintaining training spaces to present training content to varying group sizes of new hires and current team members
• Communicating staffing numbers and timelines to key parties in the building
• Quickly building relationships with team members across the building in order to support their onboarding with an overall goal of improving team member performance and retention
• Onboarding, guiding, auditing, and upskilling Team Member Trainers
• Assisting with administrative tasks that support core training programs, such as printing training material, completing program adherence and practical tests, keying completed training, reviewing reports, or sending communication to building partners
• Measuring and monitoring training program adherence
• Lead site in completing compliance training and re-certifications by pulling reporting and communicating action plans with leaders and trainers
• Identifying opportunities for improvement, inconsistencies or inaccuracies, or other concerns in current training programs, and providing feedback to the appropriate parties in a timely manner
• Design and implement solutions to resolve inconsistencies, inaccuracies, and other concerns identified in current training programs with direction from Training Operations Manager

Preferred Qualifications

• Employee training experience preferred