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Training Specialist-Crisis
| Company | Elevance Health |
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| Location | Las Vegas, NV, USA |
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| Salary | $69120 – $108864 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Mid Level |
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Requirements
- Requires BA/BS in related field and a minimum of 4 years training experience; or any combination of education and experience, which would provide an equivalent background.
- Four years of clinical experience or certification/license in the appropriate field may be required.
Responsibilities
- Facilitates learning events that are performance-based in nature.
- Delivers synchronous and asynchronous learning events using varied media in virtual and global environments.
- Employs rapid course development methodologies to quickly meet client needs.
- Exercises classroom management including learner performance and escalates issues to Learning & Development and client leadership when necessary.
- Measures, tracks and evaluates learner and client satisfaction.
- Thinks and acts globally and is aware of learning and cultural differences both domestically and globally that drive learner effectiveness.
- Keeps technical skills updated.
Preferred Qualifications
- Masters degree and Mental Health license (LCPC, LCSW, LMFT, etc.) is strongly preferred.
- Behavioral Health experience strongly preferred.
- Call center experience is strongly preferred.
- Crisis related experience is strongly preferred.
