Underwriting Assistant

Underwriting Assistant

Requirements

• 1+ years of related insurance experience and/or training; or equivalent, a relevant combination of education and experience.
• Prioritizing – able to navigate and switch between multiple proprietary, vendor, web-based, and standard computer systems.
• Microsoft Office – proficiency in Excel, Word and Powerpoint
• Learning Agility – willingness to learn from experiences and new situations.
• Client Servicing – ability to anticipate client (internal and external) needs and act proactively.
• Problem Solving – identify problems and solutions matched to the appropriate solutions.
• Attention to Detail – demonstrate attention to detail to ensure accurate documentation is maintained.

Responsibilities

• Handles the most complex accounts and provides technical guidance to the other junior support staff.
• Partners with regional underwriters and/or more senior UW Support employees in the end-to-end processing of new and renewal business.
• Evaluates new and renewal submissions against prescribed criteria to determine completeness; documents outstanding items and includes them in communication to an underwriter for review.
• Assists in the follow-up and securing of outstanding items from the broker.
• Works closely with underwriters and CoE partners to develop and deliver tailored solutions.
• Identifies and resolves account alerts and blocks during the submission process to avoid account conflicts.
• Upon underwriting instructions, forwards individual lines of business to Shared Services for rating.
• Trains on and demonstrates proficiency in utilizing underwriting systems.
• Performs data analytics, remodeling, when necessary, referral documentation preparation and completion, as well as form checklist and working approval.
• Reviews location data and CAT modeling results that are reported accurately, as appropriate.
• Analyzes loss information and financial statements to facilitate quote development. Pre-populates loss rating models.
• Assists with the issuance of quotes, binders, policies, endorsements, and cancellations within prescribed timelines.
• Requests individual policy filings as needed.
• Prepares policy writing instructions for Shared Services and premium billings.
• Manages bureau crits on assigned accounts and follows up with brokers on outstanding information.
• Prepares documents for reinsurance quotes for underwriting.
• Completes post-issuance policy review and documents all discrepancies for review with Sr. UA, Team Lead, or account underwriter.
• Assists underwriters with broker follow-ups on outstanding subjectivities, including Legal Agreements, Collateral, Premium, UM/UIM-PIP forms. Updates systems as required.
• Tracks premium booking and policy issuance to ensure LOB metrics are met. Escalates to Sr. UA, Team Lead, or account underwriter as needed.
• Performs and applies knowledge of LOB underwriting rules and/or guidelines for pre-analysis support of submission in preparation for further analysis for quoting stage.
• Communicates account status to manager or underwriter to ensure completion of outstanding items needed to execute policy issuance and premium collection.
• Exhibits a customer service mindset by proactively engaging with internal and external clients; promptly responding to all phone calls and/or email correspondence.
• Maintains accurate and updated files for all accounts in accordance with internal service standards and procedures.
• Attends broker or client meetings as requested by underwriting.
• Consistently meets service levels agreements and metrics in terms of volume, accuracy, and quality.

Preferred Qualifications

No preferred qualifications provided.