Unit Clerk
| Company | Cleveland Clinic |
|---|---|
| Location | Akron, OH, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- High school diploma or GED
- One year of experience in a customer service-related role
Responsibilities
- Perform administrative and clerical duties.
- Conduct an in-person greeting and welcome newly admitted and transferred patients to the unit.
- Communicate with and facilitate communication between patients, families, other departments and healthcare team members regarding patient care.
- Assist with processing patient admissions, transfers and discharges.
- Provide concierge service to assist patients and families with wayfinding and directing them to available resources.
- Assemble and maintain patient medical records and other documents related to patient care.
- Troubleshoot equipment.
- Respond to patient call lights.
- Keep nursing stations clean and organized.
- Complete mandatory education and training.
Preferred Qualifications
- Microsoft Office experience