User Experience Research Internship – 2025 Summer Experience
| Company | JP Morgan Chase |
|---|---|
| Location | New York, NY, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Internship |
| Degrees | Master’s, PhD |
| Experience Level | Internship |
Requirements
- Currently working towards a Master’s or PHD degree in Design, Human-Computer Interaction, Anthropology, Psychology, Social Science or other related discipline, with an expected graduation / conferral date in Spring/Summer 2026
- Eligibility to work in the United States
- Ability to commit to a 12 week full-time (40 hrs/week) internship with a hybrid work schedule (Jersey City is currently observing a 3 day in office hybrid schedule, and is in process of transitioning to a 5 days in office per week schedule soon.)
- Expertise in qualitative research methods and frameworks, such as in-depth interviews, focus groups, journey mapping, card sorting, or usability studies
- Ability to communicate complex concepts clearly and persuasively across different audiences and varying levels or the organization
- Excellent presentation, interpersonal, and analytical skills
- Ability to work in a highly dynamic and collaborative environment
- Drive and capacity to advocate on behalf of our users
- A portfolio of work or case studies
Responsibilities
- Collaborate with a network of supportive colleagues from cross-functional UX teams including design, engineering, product, and business to understand the firm and client needs
- Conduct UX research on employee-facing products and initiatives to drive strategic business solutions and design decisions
- Construct and present research deliverables to deliver insights to stakeholders
- Conduct interviews, contextual inquiry, evaluative research, survey design, etc.
Preferred Qualifications
- Prior experience working with product design teams including designers, engineers, product owners, etc.
- Quantitative expertise in survey, statistical analysis, data science
Benefits
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No information provided on Benefits.