User Researcher

3+ years of professional career experience as a UX or product researcher.
A Bachelor’s, Master’s or PhD in HCI, psychology, marketing research, sociology, anthropology, or other social science subject area with an emphasis on research, or equivalent work experience.
Experience with a variety of research methods and are comfortable with both qualitative and quantitative methodology.
The ability to identify the correct methodology for the question at hand.
Experience using software vendors like Qualtrics, and can conduct statistical analyses in SPSS, R or Python.
A tuned thought process that ensures research will adequately answer questions and even challenge if the questions being asked are the right ones.

Deeply understand the user experiences for a diverse global audience through seamless cross-product journeys, engaging learning experiences, and delightful interactions that align with our mission.
Manage end-to-end research projects with an ability to translate abstract ideas into viable product feature recommendations.
Conduct foundational research to understand and improve the safety and security of millions of players.
Work with cross-functional (XFN) stakeholders in Design, Product, Policy, Legal, Engineering and Civility to facilitate research discussions, and give concise feedback to inform feature roadmaps and product vision.
Work in close collaboration with the XFN to evolve research processes and foster a culture of inclusion, collaboration and innovation.
Have opportunities to present your work to Product Group leadership.

Collaborative, sharing work early and often and encouraging peers and manager or supervisor to provide for constructive feedback.
A Problem Solver who champions complete and connected user experiences.
A compelling storyteller who can articulate research findings clearly through verbal, written, and visual communication.
Motivated and curious, always expanding your skills by learning new tools and techniques.