Utility Operations Manager
| Company | ACRT Services |
|---|---|
| Location | Gwinnett County, GA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level |
Requirements
- Statewide Utility Manager Certification (Required)
- High School Diploma or GED
- Minimum of 3 years of operations management experience in underground utility operations or a related field, with at least 2 years in a supervisory role
- Strong leadership skills and ability to manage teams effectively across various operational tasks
- Experience managing utility services, including underground systems, meter reading, and utility maintenance
Responsibilities
- Supervise and lead a team of operations supervisors, foremen, and field crews to ensure smooth execution of utility projects, including installation, maintenance, meter reading, and leak detection. Provide training, support, and performance evaluations.
- Ensure all utility services and projects adhere to safety protocols (OSHA), company policies, and regulatory requirements. Perform field inspections and monitor the execution of utility projects to guarantee quality, safety, and compliance with utility regulations.
- As a certified Utility Manager, ensure that operations meet state and local regulatory compliance, including underground utility system installation, maintenance, and repair. Maintain up-to-date knowledge of utility management best practices, regulatory changes, and industry standards.
- Oversee utility projects from start to finish, ensuring timely completion, quality standards, and budget adherence. Manage project scheduling, staffing, and resource allocation to meet deadlines and operational goals.
- Maintain professional and effective communication with clients and customers. Address customer concerns, resolve complaints, and provide updates on project progress.
- Oversee operational performance, reviewing reports on expenditures, staffing levels, safety, and project timelines. Ensure accurate record-keeping for reporting purposes. Develop and monitor budgets, forecasts, and resource allocation to optimize project efficiency and profitability.
- Lead employee development programs, including coaching, training, and feedback. Foster a culture of continuous improvement by promoting employee skill growth and process enhancement.
- Ensure all field operations adhere to company safety standards and industry best practices, including compliance with OSHA regulations and utility-specific safety protocols.
Preferred Qualifications
- Bachelor’s Degree in Operations Management, Business Administration, or a related field
- 5+ years of operations management experience, with expertise in budget development and oversight